🛎️ Frequently Asked Questions

ChampionLuxeStay Vacation Rentals
Planning your stay? Here’s everything you need to know before booking with us.

📅 How do I book a rental property?

All of our vacation homes can be viewed and booked directly through our website. Click the photo on any listing at the “PROPERTIES” page to check availability, pricing, and secure your booking through our Hostfully platform.

⏰ What time is check-in and check-out?

  • Check-in: 4:00 PM

  • Check-out: 10:00 AM
    Early check-in or late check-out may be available depending on scheduling. Please request in advance.

🧽 Is cleaning included in the total price?

Yes. Every stay includes a professional cleaning fee. All homes are cleaned and disinfected before each guest arrives.

🐶 Are pets allowed?

Select properties are pet-friendly. Look for the pet icon on each listing or contact us directly. A pet fee may apply and breed restrictions may exist.

🏔️ How close are the rentals to Seven Springs Resort?

Our homes are located in or around the Seven Springs area, including ski-in/ski-out and resort shuttle-access properties. Check the listing details for exact location info.

🚗 Is there parking available?

Yes, all homes include free on-site parking. The number of available spaces varies by property.

🛏️ What amenities are included?

Most homes feature:

  • High-speed Wi-Fi

  • Smart TVs or cable

  • Fully stocked kitchens

  • Fresh linens and towels

  • Heating/AC

  • Washer/dryer

  • Hot tubs and fireplaces (where available)

Each listing has a full amenities list.

❄️ What happens if it snows?

Snow is part of the charm here — welcome to ski country! Winter in Seven Springs offers incredible skiing, snowboarding, and cozy mountain vibes. Our properties are perfectly situated for enjoying the snow season.

That said, we strongly recommend a 4WD or AWD vehicle if you're visiting between November and March, as road conditions can vary during snowstorms. Cancellations due to weather are subject to our standard policy, so please plan ahead and travel safely.

📞 Who do I contact if I need help during my stay?

After booking, you’ll receive a welcome email with property access details and emergency contact info. You can also reach us anytime via our Contact Page.

🔒 What’s your cancellation policy?

Cancellation terms are shown during booking on each listing page. Policies may vary slightly by property.

🎉 Can I host an event or large gathering?

Some homes accommodate larger groups, but events and parties must be pre-approved. Contact us to discuss your plans.